Innovating the Social: Leveraging Funder Engagement through Social Media
As a program officer at a small foundation with a big portfolio, I am consistently working with our grantees to leverage the gifts that we give to precipitate the most impactful results. Through social media, our foundation has been connecting with other public and private funders, keeping an ear to the ground with grantees, and learning about the creative and innovative projects concerning areas in which we fund locally as well as on the national scale. Through social media, we are able to bring global solutions home, as well as spread the word about local solutions on a replicable, global scale.
However, many foundations are still wary of incorporating social media into their portfolio. Funders are always asking questions about social media like:
- What is it?
- Why should I care?
- Should I be using it?
- How can it help my philanthropy?
- How should I devote resources?
Along with Stephen Alexander, the program manager at Exponent Philanthropy, we crafted a session at the recent Exponent Philanthropy National Conference in Washington, DC, and we wanted to share some key takeaways with you. We figured what better way to have the discussion than on social media itself, so we took to Twitter for the conversation!
@MsRachelAyn good morning! Ready to unleash some #socialmedia knowledge on the world?
— Stephen Alexander (@salxndr) December 16, 2014
@salxndr I was born ready, sir!
— Rachel Ayn Pickens (@MsRachelAyn) December 16, 2014
@MsRachelAyn Great, let's talk #Exponent14. Our session focused on helping funders create their social media strategy. What did you learn?
— Stephen Alexander (@salxndr) December 16, 2014
@salxndr The biggest takeaway I had from the #Exponent14 session on #socialmedia is there is no "one way." Find what works for your org.
— Rachel Ayn Pickens (@MsRachelAyn) December 16, 2014
@MsRachelAyn Yes! I would absolutely echo that thought. #Socialmedia is worth exploring even if you're unsure how it relates to your work.
— Stephen Alexander (@salxndr) December 16, 2014
@salxndr That's also why a #socialmedia strategy is so important: it enables foundations to define and stick to their purpose and voice.
— Rachel Ayn Pickens (@MsRachelAyn) December 16, 2014
@MsRachelAyn It's so easy to waste time & energy w/o a strategy. That's why I love @idealware’s #nonprofit #socialmedia decision guide.
— Stephen Alexander (@salxndr) December 16, 2014
@salxndr Definitely! And @idealware's info-such as it takes 2 hours/week/channel-helps orgs decide if #socialmedia is even right for them!
— Rachel Ayn Pickens (@MsRachelAyn) December 16, 2014
@MsRachelAyn I noticed that we often equate age with #socialmedia comfort level. I'm not sure this is true - each individual is different.
— Stephen Alexander (@salxndr) December 16, 2014
@salxndr And #socialmedia isn't just self-promotion, though oft perceived as such: foundations can leverage local #impact nationally.
— Rachel Ayn Pickens (@MsRachelAyn) December 16, 2014
@MsRachelAyn Who doesn't love #impact? It's such a powerful tool for engaging others, educating yourself & others, & building connections.
— Stephen Alexander (@salxndr) December 16, 2014
@MsRachelAyn Final thoughts before we wrap up our #socialmedia discussion?
— Stephen Alexander (@salxndr) December 16, 2014
@salxndr I'd only add foundations shouldn't be scared to explore #socialmedia: it doesn't mean you've committed, and it may open new doors!
— Rachel Ayn Pickens (@MsRachelAyn) December 16, 2014
@MsRachelAyn Through @Glasspockets' great work we know that #foundations using #socialmedia find it useful. http://t.co/a7uQHN88GQ
— Stephen Alexander (@salxndr) December 16, 2014
@MsRachelAyn This was fun! Thanks for joining me! I'm looking forward to more stories from funders who amplify #impact using #socialmedia.
— Stephen Alexander (@salxndr) December 16, 2014
@salxndr I am too! I can't wait for the next #socialmedia session to see what new discoveries people report!
— Rachel Ayn Pickens (@MsRachelAyn) December 16, 2014
With the many platforms and varied user base, social media may seem daunting. However, it should not intimidate you. The most important thing is that it works for you and your organization. There is no need to force a fit if it doesn’t seem right, and you can certainly ease your way into the water simply by listening to others and watching where they find success. There is no harm in exploring the possibilities, even if you ultimately decide that you and your foundation are not ready for the time commitment it takes to effectively run social media through your organization.
Free resources from our session and others:
- The Nonprofit Social Media Decision Guide
- Social Media Policy Templates, Idealware
- Using Social Media to Move Mission, Exponent Philanthropy
- Session Worksheet
- PowerPoint Slides
- Glasspockets
Rachel and Stephen led a session on Creating Your Social Media Strategy at Exponent Philanthropy’s National Conference in Washington, DC. The session was designed for funders working with few or no staff.